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Position Description:
Create a welcoming and respectful environment in Teen Central by providing reader’s advisory and computer assistance for customers using the teen center.
Department:
Length of Commitment:
3 months minimum
Time Involvement:
4 hours per week
Qualifications:
Volunteers must be at least 14 years of age
Reliable and responsible
Strong customer service skills
Ability to apply library rules with firmness and fairness
Ability to work independently
Computer skills
Responsibilities:
Look up items in computer catalog to assist customers with location of teen materials, videos and DVD’s
Answer phone and provide information about resources available in Teen Central
Assist customers with computer login
Straighten magazine and graphic novel collections
Re-shelve misplaced items or materials left on tables
Read spine labels to keep books in proper alphabetic order
Maintain displays
Training:
Orientation to the library including all applicable policies and procedures.
Individual or small group training with Teen Librarian to learn about Teen Central, location of materials, job duties and use of computer catalog and online databases
Web-based training tutorials on an individual basis
Pueblo City-County Library District
